SANZAF is the only organisation in the country that goes through a rigorous welfare process to ensure that Zakah is distributed responsibly and in accordance with Shari’ah by addressing the immediate needs of the most vulnerable.
Beneficiaries apply through various channels and are guided through documentation and an interview. A thorough verification process, including home visits, confirms eligibility and authenticity.
The case then undergoes internal review, assessment and final approval by senior leadership. This structured approach ensures transparency, fairness and peace of mind for donors.
Beneficiaries contact SANZAF via website, call, email or office visit.
Requests are routed to the relevant regional office.
Case worker informs the beneficiary and document.
A formal appointment is scheduled.
A second committee case worker renews audits the file.
Home visit and document verification takes place.
The beneficiary is interviewed for assessment.
Beneficiary visits the office and case file is created.
Eligible cases are prioritised.
Case is submitted to HOD with a motivation.
Regional Manager reviews and authorises assistance.